I know of at least 3 people in the last 3 months (including my father and my father-in-law) who have gotten viruses, and their solution was to go purchase a new computer.

Anti-virus software needs to be easier to use, and it needs to be more effective. Failing that, it needs to be easier to wipe a hard drive and reinstall Windows. And people need to be educated on all of the above. Why are there still no computer Q&A-type shows on the major TV networks? I would think they’d get substantial ratings with a minimal budget.