Wow - let me see if I’ve got this straight. I’m being asked to tear apart multiple systems to change a client number “because the client is very superstitious and his numbers must start in the 800 series.”

If this guy’s complaining about this, what’s next? Storing all his records on paper because he has a fear of databases?

There’s this concept of “firing the customer” floating around, and I think this would have been a good time to employ it. Of course by now, I’m sure there are signed contracts and it’s too late.

Edit: A co-worker just pointed out this seems like an April Fool’s joke. I don’t think it is, since the e-mail chain started yesterday, but someone is in serious trouble if it is.